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  1. Fleet Services
  2. Technical Support

Technical Support

  • My reported fault was not fully resolved after the engineer's visit. What are my next steps?
  • My AIS transponder is showing "No GPS Fix" or transmitting incorrect position data. How do I fix this?
  • My EPIRB self-test is showing a fault. Is my vessel still compliant and what should I do next?
  • My Iridium or Inmarsat satellite phone is unable to make or receive calls. What should I do?
  • My ECDIS is displaying a "Chart Licence Expired" warning. How do I resolve it?
  • My VSAT antenna is offline. What should I check before calling for support?
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